Welcome to the IGET Vapes Canberra website.
These Terms & Conditions govern access to and use of this website and explain the general conditions that apply to orders, payments, delivery, returns, refunds and customer interactions.
By accessing or using this website, you agree to comply with these Terms & Conditions to the extent permitted by applicable law.
Please read these terms carefully before using the website.
Business Name: IGET Vapes Canberra
Business Address: Canberra , ACT
Phone: +61468262783
Email: info@igetvapescanberra.com
Website: https://igetvapescanberra.com/
Customer Support Hours: 24 HOURS
The website is provided for lawful use terms & conditions.
Users agree not to:
We reserve the right to restrict or suspend access where reasonably necessary to protect the website, customers or business.
Where products or services offered through the website are subject to age restrictions, customers must satisfy all applicable age requirements.
Customers must provide accurate information when requested for age or identity verification.
Orders may be cancelled where required verification cannot be satisfactorily completed or where the order cannot lawfully be fulfilled.
We aim to present website information as accurately and clearly as reasonably possible.
Product descriptions, photographs, specifications and other information may be updated from time to time.
Minor variations in presentation, packaging or imagery may occur.
Customers should carefully review product information before placing an order.
All products displayed on the website are subject to availability and applicable supply requirements.
The display of a product on the website does not necessarily guarantee that the product will remain available at the time an order is processed.
If an ordered item becomes unavailable, we may contact the customer regarding available options.
Prices displayed on the website are subject to change.
The price applicable to an order will generally be the price displayed at checkout before the customer completes the transaction, subject to correction of genuine pricing errors.
If a significant pricing error occurs, the business may contact the customer before fulfilling the order.
Payment must be successfully processed before an order is dispatched unless an alternative payment arrangement has been expressly agreed.
Available payment methods will be displayed at checkout.
Current payment methods: BSBÂ and PAYID
Customers are responsible for ensuring that their payment information is accurate and that they are authorised to use the selected payment method.
After an order has been submitted, customers may receive an order confirmation containing relevant order details.
Customers should review the confirmation and contact us promptly if information appears incorrect.
Our current estimated delivery targets are:
Canberra and nearby locations: 5–24 hours
Other Australian locations: 24–72 hours
Tracking: Available for all orders
Delivery estimates may vary because of the destination, processing requirements, courier conditions, public holidays, weather, traffic, regional delivery conditions or circumstances outside the business’s reasonable control.
Further information is available in our Shipping & Delivery Policy.
Tracking information is provided for all orders.
Customers should retain their tracking number until delivery has been completed.
If an order appears delayed or tracking information has not updated, customers can contact Customer Support for assistance.
Returns and refunds are governed by our Returns & Refunds Policy.
Customers should contact Customer Support before sending a product back.
Nothing in these Terms & Conditions is intended to remove or restrict consumer guarantees that cannot legally be excluded.
If a product has a problem, customers should contact the business so the issue can be assessed.
Depending on the circumstances, an appropriate remedy may include repair, replacement, refund or cancellation.
Australian Consumer Law consumer guarantees operate independently of any voluntary business warranty or return period.
Where the business provides an express warranty, the terms of that warranty will apply in addition to applicable consumer guarantees.
Proposed standard warranty period: 30 days from delivery, subject to the business’s final warranty conditions.
This proposed warranty period must not be interpreted as limiting any rights that may continue under applicable consumer guarantees.
Customers may request cancellation as soon as possible after placing an order.
Where an order has not yet been dispatched, we will make reasonable efforts to accommodate a cancellation request.
Once an order has been dispatched, cancellation may no longer be possible and the matter may need to be handled through the Returns & Refunds Policy.
Customers are responsible for ensuring that information submitted through the website is accurate and current.
This includes:
The business is not responsible for delays resulting directly from incorrect information supplied by a customer, subject to applicable consumer rights.
Personal information is handled in accordance with our Privacy Policy.
By using the website, customers acknowledge that information may need to be collected and processed for purposes such as:
The website may use or connect to third-party services, payment providers, delivery providers, analytics services or external websites.
The business is not responsible for the independent policies, availability or content of third-party websites.
Customers should review the relevant third party’s terms and privacy policies where appropriate.
We may update these Terms & Conditions from time to time.
The latest version will be published on this page with the relevant update date.
Customers should review the terms periodically.
These Terms & Conditions are intended to operate in accordance with applicable Australian laws.
The business’s legal adviser should review and confirm the appropriate jurisdiction, governing-law wording and dispute-resolution provisions before publication.
Nothing in these Terms & Conditions is intended to exclude, restrict or modify rights or remedies that cannot legally be excluded, restricted or modified.
Australian Consumer Law provides consumer guarantees for eligible purchases, and those guarantees may provide remedies where products fail to meet applicable requirements.